Senior Technical Program Manager · Dallas, Texas

I turn complex programs into clear roadmaps, aligned teams, and adopted capabilities.

For more than 10 years, I have led cross-functional technology and transformation work across Microsoft, Fidelity Investments, healthcare, financial services, cybersecurity, and enterprise operations.

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Available for 100% remote opportunities, hybrid travel, and on-site collaboration.

10+ yearsProgram and project leadership

20+ contributorsLargest cross-functional team led

95% adoptionFirst month of enterprise rollout

6 industriesTechnology, finance, health and more

Selected work

Programs built for complexity

These case studies focus on my role and delivery approach. Confidential details and proprietary metrics are intentionally excluded.

MicrosoftDigital Crimes Unit

Shared investigation and access capabilities across global teams

Connected Engineering, Legal, Operations, investigators, law enforcement, vendors, and global shared services across concurrent software, data, automation, and cloud initiatives.

Complexity: Multiple technical and nontechnical organizations with different workflows and decision needs
My role: Program roadmap, requirements, governance, technical decision facilitation, risks, rollout, training, and support
Capabilities: Centralized investigation dashboard, Access Request Tool, information-redaction workflows, and Indicator of Compromise tagging

Result: Common workflows and clearer visibility helped distributed teams coordinate sensitive work more consistently.

MicrosoftSecure Future Initiative

One operating rhythm for parallel security programs

Managed high-priority work across Engineering, Security, Compliance, Product, and Operations in a fast-changing enterprise environment.

Program scope: Legacy remediation, access controls, security-tooling cleanup, and technology lifecycle improvements
How I led: Integrated roadmaps, dependency maps, RAID and decision logs, governance routines, escalation paths, and launch-readiness reviews

Result: Distributed teams and leaders gained a more consistent view of ownership, blockers, decisions, and delivery status.

Fidelity InvestmentsUnderwriting modernization

Turning an ambiguous modernization effort into sequenced capabilities

Aligned Product, Engineering, Architecture, and Operations around a shared delivery structure for the Underwriting Workbench.

Workstreams: API integrations, queue modernization, workload balancing, rules-based decisioning, XTRAC, and AI-engineering adoption
How I led: Cross-team sequencing, technical decisions, tradeoffs, testing readiness, risks, status, and executive escalation

Result: Teams moved from disconnected activity toward clearer priorities, shared decisions, and a more cohesive underwriting experience.

HealthfirstDigital health delivery

Coordinating reliable monthly releases across two teams

Led two 10-member teams delivering member-facing applications, cloud, SaaS, networking, and systems work.

Stakeholders: Product Owners, engineers, operations, consultants, contractors, users, and technology vendors
How I led: Roadmap and backlog alignment, release readiness, dependencies, risk escalation, dashboards, communications, and enablement

Result: A repeatable delivery cadence supported monthly releases and stronger post-launch adoption.

Oldcastle InfrastructureDelivery platform adoption

Creating a common work-management platform

Led delivery across HR and Finance, SAP Integration, and Support while replacing fragmented tracking with a shared Azure DevOps environment.

My role: Configured workflows and dashboards, clarified ownership and dependencies, and trained Product Owners and teams

Result: Improved visibility, accountability, issue escalation, and adoption across workstreams.

The Lifetime Value Co.Enterprise software rollout

Leading adoption across a 20+ person cross-functional team

Directed Salesforce, software, supply chain, point-of-sale, data, marketing, vendor, inventory, and accounting work through an enterprise upgrade.

How I led: Planning, staffing, vendor coordination, testing, launch, training, KPI reporting, change controls, and support

Result: Achieved 95% staff adoption in the first month.

How I lead

A practical operating system for delivery

I am not a status-report project manager. I create the conditions for teams to make decisions, resolve dependencies, and deliver work people will use.

01
Frame the outcome
Turn an ambiguous request into a shared problem statement, success measures, and decision boundaries.
02
Build the roadmap
Sequence capabilities, owners, dependencies, risks, and tradeoffs across the teams doing and consuming the work.
03
Create the rhythm
Establish planning, status, decision, escalation, launch, and communication routines that fit the program.
04
Drive adoption
Bring users into the work, prepare teams for change, measure what matters, and stay engaged through stabilization.

AI adoption

Moving AI from possibility to responsible practice

I support the thoughtful adoption of AI because I have seen how it can improve the way teams organize information, analyze problems, communicate, and deliver work. At Fidelity Investments, our hybrid collaboration was instrumental as we explored and adopted AI-engineering practices. Being together for the deeper technical discussions helped the team ask better questions, align faster, and work through the change with greater trust.

My perspective is grounded in both technical program delivery and psychology. I do not see AI as a replacement for human judgment. I see it as a capability that must be introduced with clear outcomes, responsible governance, user involvement, practical enablement, and ongoing verification. Adoption only creates value when people understand the tool, trust how it is being used, and can apply it effectively.

UsefulBegin with a real problem and measurable value.
ResponsibleBuild in human judgment, governance, and verification.
AdoptedEngage users, enable teams, and stay through stabilization.

Mentorship & business enablement

Helping professionals and teams move forward with clarity

Alongside senior program leadership opportunities, I am available for career mentorship, practical business training, and adoption support for teams navigating new tools, processes, and ways of working.

Career mentorship

Thoughtful guidance for project and program managers, including career transitions, professional positioning, interview preparation, and translating real experience into a clear leadership story.

Business training

Practical workshops, playbooks, and team sessions that make project practices, operating rhythms, tools, and expectations easier to understand and apply.

Adoption & enablement

Human-centered support for AI, technology, process, and organizational change—from stakeholder readiness and communications through training, feedback, and stabilization.

Discuss mentorship or training

About me

Technical delivery with a human-centered lens

I have spent my career working where technology, operations, and people meet. My background in psychology shapes how I listen, facilitate difficult conversations, understand adoption, and create clarity without losing sight of the people affected by the work.

I am especially interested in platform programs, responsible AI, shared capabilities, cybersecurity, financial services, healthcare technology, and enterprise transformation.

EducationMS Clinical Psychology
BA Psychology

CredentialsCertified ScrumMaster
PMP and SAFe Scrum Master in progress

MethodsAgile · Scrum · Kanban · Waterfall

ToolsJira · Confluence · Azure DevOps · Rally · Jira Align · Power BI

Let’s connect

Looking for a program leader who can make complex work move?

I am open to 100% remote, hybrid, and travel-based senior technical program management opportunities, as well as select career mentorship, business training, and adoption-support engagements.

brinambaba@gmail.com